Privacy Policy & SMS Terms and Conditions

Last Updated: September 10, 2026

Elk Mountain Tents (“Elk Mountain Tents,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit elkmountaintents.com, purchase our products, contact us, submit a form, call or text us, or otherwise interact with our business.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Telephone or mobile phone number
  • Billing and shipping address
  • Order and purchase information
  • Product inquiries
  • Customer service communications
  • Information submitted through contact forms, quote requests, product sample requests, newsletter forms, or other website forms
  • Communications sent to us by phone, text message, email, or other methods

We may also automatically collect certain information when you use our website, including:

  • IP address
  • Browser and device information
  • Pages visited
  • Referring website
  • Date and time of visits
  • Website interactions
  • Advertising and analytics information
  • Cookies and similar technologies

Payment information may be collected and processed by our payment processors and ecommerce providers. We do not necessarily store complete payment card information on our own systems.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Respond to questions and product inquiries
  • Provide customer service
  • Communicate about orders, shipping, returns, warranties, and other customer service matters
  • Respond to calls, forms, emails, and text messages
  • Send text messages when you have provided appropriate consent
  • Provide requested product information or samples
  • Maintain and improve our website
  • Measure website and advertising performance
  • Prevent fraud and protect our website and customers
  • Maintain business and transaction records
  • Comply with applicable legal obligations
  • Send marketing communications where permitted by law and where appropriate consent has been obtained

Cookies, Analytics, and Advertising

Our website may use cookies, pixels, analytics services, advertising technologies, call tracking technologies, and similar tools.

These technologies may help us understand how visitors use our website, determine how customers found us, measure advertising performance, improve our website, and provide more relevant advertising.

Information collected through these services may include device information, IP address, browsing activity, referring sources, advertisements viewed or clicked, and other website activity.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.

Call Tracking and Communications

We may use call tracking, analytics, and communications service providers, including services such as CallRail, to help us understand how customers contact us and to manage customer communications.

These providers may process information such as phone numbers, call details, text message information, contact information, and related communication data on our behalf.

Information provided to these service providers is used for legitimate business purposes such as facilitating communications, customer service, analytics, attribution, and operating our services.

SMS and Text Message Privacy

Elk Mountain Tents may communicate with customers and prospective customers by text message when appropriate consent has been provided.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with service providers that assist us in delivering text messages, telecommunications, customer service, or related business operations is permitted only as necessary to provide those services on our behalf.

Text messaging originator opt-in data, consent information, and mobile phone numbers will not be shared with or sold to third parties or affiliates for their own marketing or promotional purposes.

We do not sell your SMS consent or mobile phone number.

SMS Consent

Providing your telephone number does not automatically constitute consent to receive text messages.

Where SMS messaging is offered through one of our website forms, you will be provided an opportunity to separately opt in to receiving text messages from Elk Mountain Tents.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Depending on the reason you provided your consent, messages may include:

  • Responses to your questions or inquiries
  • Customer service communications
  • Product information you requested
  • Quote or product availability information
  • Order-related communications
  • Shipping or delivery updates
  • Follow-up regarding an inquiry
  • Other communications related to your relationship with Elk Mountain Tents
  • Promotional or marketing messages when you have specifically consented to receive them

SMS Terms and Conditions

By opting in to receive text messages from Elk Mountain Tents, you agree to receive SMS or MMS messages at the mobile number you provided.

Message frequency varies depending on your interactions with us.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

You may opt out at any time by replying STOP to a text message from Elk Mountain Tents. After submitting a STOP request, you may receive a confirmation message indicating that you have been unsubscribed.

For assistance, reply HELP or contact Elk Mountain Tents at (208) 506-5839.

Opting out of text messages does not prevent us from contacting you through other methods when necessary to complete an order, respond to a request you initiated, or otherwise provide services you requested.

Your consent to receive text messages applies only to Elk Mountain Tents and is not transferable to another company.

How We Share Information

We may share personal information with service providers that help us operate our business, such as:

  • Website hosting providers
  • Ecommerce platforms
  • Payment processors
  • Shipping and fulfillment providers
  • Email providers
  • Customer service providers
  • Telecommunications and text messaging providers
  • Call tracking providers
  • Analytics providers
  • Advertising and marketing technology providers
  • Professional advisors
  • Fraud prevention and security providers

These providers may receive only the information reasonably necessary to perform services for us.

We may also disclose information if required by law, court order, government request, or when reasonably necessary to protect our business, customers, property, safety, or legal rights.

If Elk Mountain Tents is involved in a merger, acquisition, financing, reorganization, or sale of some or all of its business or assets, information may be transferred as part of that transaction, subject to applicable privacy laws.

As stated above, mobile phone information, SMS opt-in data, and SMS consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Elk Mountain Tents is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of websites you visit.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our products and services, maintain appropriate business records, resolve disputes, enforce agreements, and meet legal, accounting, tax, or regulatory requirements.

Your Privacy Choices

Depending on where you live, applicable privacy laws may provide certain rights regarding your personal information.

You may contact us to request information about the personal information we maintain about you or to request that we correct or delete certain information where required by applicable law.

You may also:

  • Opt out of marketing emails by using the unsubscribe link provided in those messages
  • Opt out of text messages by replying STOP
  • Adjust cookie settings through your browser
  • Contact us with questions regarding the use of your personal information

Certain information may need to be retained when required for legal, accounting, fraud-prevention, transaction, or legitimate business purposes.

Children’s Privacy

Our website and products are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, services, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.

We encourage visitors to periodically review this page for updates.

Contact Us

If you have questions regarding this Privacy Policy, SMS communications, or how Elk Mountain Tents handles your information, please contact us:

Elk Mountain Tents
Nampa, Idaho 83687
Call or Text: (208) 506-5839
Website: elkmountaintents.com